IFCSA is a resolution body that comes to a conclusion on disputes between the brokerage house and the investor, especially in the forex market. At this point, in the evaluations made in defense of investor rights, the company has the legal authority to file a lawsuit on behalf of the investor.
We bring together more than 30 brokers, technology and stock exchange companies that have earned the highest success and respect in their activities.
By managing a solution-oriented process with the institution with which you have a disagreement, we ensure the return of guaranteed funds up to 50.000 € in line with the rights of the investor.
Who can make a complaint?
Traders of our broker members can file complaints absolutely free
Who decides the outcome of the complaints?
The Dispute Resolution Committee accepts, investigates and issues decisions on complaints
How does the process work?
The dispute resolution process is simple and straightforward for all parties
The Compensation Fund covers traders of broker member firms up to €50,000 per complaint
Our easy to use educational materials are free for traders and help to understand
everything from placing trades to market analysis and risk management