2457726+

complaint
searches
3 days

average
resolution time
1270+

complaint
resolved
30+

memberships

Resolution Disputes

IFCSA is a resolution body that comes to a conclusion on disputes between the brokerage house and the investor, especially in the forex market. At this point, in the evaluations made in defense of investor rights, the company has the legal authority to file a lawsuit on behalf of the investor.

Membership

We bring together more than 30 brokers, technology and stock exchange companies that have earned the highest success and respect in their activities.

Guaranteed Funds

By managing a solution-oriented process with the institution with which you have a disagreement, we ensure the return of guaranteed funds up to 50.000 € in line with the rights of the investor.

Company News

Regulatory Actions

Scam Alert – Ayox Trade

Sep 27, 2021
Important Notice to Investors: AyoxTrade is an internationally unregistered brokerage house. Especially in our research on complaints from investors in […]
Learn more

Scam Alert – xPrime Capital

Aug 12, 2021
Important Notice to Investors: xPrime Capital is an internationally unregistered brokerage house. Especially in our research on complaints from investors […]
Learn more

Scam Alert – Lord Fx

Jun 10, 2021
It has been determined that Lord Fx has violated the principle of transparency and fairness between its investors and its […]
Learn more

Quick Links

Who can make a complaint?

Traders of our broker members can file complaints absolutely free

See our Members

Who decides the outcome of the complaints?

The Dispute Resolution Committee accepts, investigates and issues decisions on complaints

MEET OUR TEAM

How does the process work?

The dispute resolution process is simple and straightforward for all parties

REVIEW THE PHASES

What’s covered?

The Compensation Fund covers traders of broker member firms up to €50,000 per complaint

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Traders Education

Our easy to use educational materials are free for traders and help to understand
everything from placing trades to market analysis and risk management